Frequently Asked Questions
We’re here to help! Our FAQ section provides answers to your most common questions. If you need further assistance, our friendly customer support team is ready to assist you.
What is the size of your posters?
Our signs can be purchased in a variety of sizes to fit your space.
To download and view a visual reference of our sign sizes, click here.
How do we guarantee customer satisfaction in terms of the quality of our posters?
At Michael Angel Studio, we believe that every art piece deserves to be showcased in its best possible light. That’s why we’ve meticulously crafted our production process to ensure that each poster is a true masterpiece.
Premium Materials:
FineArt Paper: We use premium FineArt paper, renowned for its archival qualities and exceptional color reproduction. This ensures that your poster will retain its vibrancy and detail for years to come.
Pigment Inks: Our posters are printed using high-quality pigment inks, known for their colorfastness and resistance to fading. This guarantees that your artwork will look its best for generations.
Advanced Printing Techniques:
Giclée Printing: We employ state-of-the-art giclée printing technology, which produces high-resolution prints with exceptional detail and color accuracy.
Color Management: Our printing process incorporates meticulous color management to ensure that the colors in your poster faithfully match the artist’s original vision.
Quality Control:
Rigorous Inspection: Every poster undergoes a rigorous inspection process to ensure that it meets our high standards of quality.
Corrections and Refinements: If any imperfections are detected, we take immediate action to correct them and ensure that you receive a flawless product.
By choosing a Michael Angel Studio poster, you’re investing in a piece of art that will stand the test of time.
Do you offer international shipping?
Yes, we deliver posters worldwide. For more information about our international shipping, click here.
Can I track my order?
Once you’ve placed your order, you’ll receive an email confirming your purchase. As soon as your order is dispatched (typically within 72 hours), we’ll send you the courier Tracking Number which can be tracked on the courier’s website (don’t worry, we’ll include the link). Email [email protected] for any further queries regarding tracking your delivery.
How can I exchange a poster I bought on Michael Angel Studio?
At Michael Angel Studio, your satisfaction is our priority and we understand that sometimes you may want to exchange a poster you have purchased. If you would like to exchange a poster within 15 days of receiving your order (this does not apply to replacements for lost or damaged prints), here are the steps and policies you should be aware of:
Return Window: You have 15 days from the date you received your order to initiate an exchange.
Return shipping: You will be responsible for return shipping costs. It is important to package posters securely to avoid damage during shipping, as damaged returns may not be eligible for exchange.
Price difference: If the new poster you are selecting is priced differently than the original, you will need to cover any additional costs. Conversely, if the new poster is less expensive, we will refund you the difference.
Shipping fee for the exchanged poster: A shipping fee will apply for sending you the exchanged poster. This fee covers the cost of shipping and handling the new item.
Return Address: All returns for exchange must be sent to our address in Europe. This is our dedicated facility to process returns and exchanges efficiently.
Customs Duties: Please note that Michael Angel Studio is not responsible for any customs duties that may be incurred. Any applicable customs duties will be charged accordingly.
After receiving your returned poster and verifying its condition, we will process your exchange immediately. If you have any questions or need assistance with the exchange process, please feel free to contact our customer service team. We are here to help ensure that your experience with Michael Angel Studio is as pleasant and satisfying as possible.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please reach out to our customer service team to initiate the return process.
Still have a question?
If you still have questions or need more information, please do not hesitate to contact us. Our team will be happy to help you!